Refunds & Chargeback Policy

Fees refund only on narrow paths — first payout or early window — and chargebacks burn the account.

Refundable-fee models return the original challenge fee after the first approved funded payout, not after passing evaluation. Non-refundable promos and add-ons never return. Cooling-off windows of a few days may allow untouched-account refunds minus processing. Chargebacks reverse the fee through the bank but trigger instant account termination and a blacklist across the brand. One reported case involved a promo-code refund dispute where a CANADA50-discounted fee was denied refund as promo-excluded. Read the refund clause before paying, not after failing.